Division 01 · Design & Technology

Accessible digital experiences for complex missions.

We help agencies, prime contractors and enterprise teams turn complicated workflows into clear, compliant and usable digital products. Our work is grounded in user research and built to Section 508 and WCAG 2.1 AA from day one.

What we deliver

UX Research & Usability Testing

Stakeholder interviews, journey mapping, task analysis and usability studies that show what users need before anything is built.

UX/UI & Product Design

Information architecture, wireframes, high-fidelity interfaces and interactive prototypes for web and mobile applications.

Section 508 & WCAG Accessibility

Accessible design from the start, plus audits and remediation guidance for existing sites and applications.

Design Systems & USWDS

Reusable component libraries and standards, including U.S. Web Design System implementation, that keep products consistent.

Workflow & Legacy Modernization

Simplifying complex enterprise processes and redesigning legacy applications so teams can do more with fewer steps.

Web & Front-End Development

Responsive, standards-based websites and front-end builds, with CMS implementation, SEO and analytics.

How we work

01

Discover

Understand the mission, users, constraints and success measures.

02

Design

Map flows and build prototypes aligned to your design system.

03

Validate

Test with real users and check accessibility before handoff.

04

Deliver

Hand off clear specs, components and documentation to engineering.

Relevant experience

UPS

Senior UX Product Design · 2023–Present

Modernizing enterprise shipping and account-management experiences, aligned to the UPS Design System.

Best Buy

Senior UX Product Design · 2022–2023

Led UX for e-commerce payments, pricing transparency and checkout, with usability and accessibility testing.

Kingspan Insulation

Lead Digital Designer · 2017–2021

Redesigned the U.S. website on Kentico CMS with WCAG compliance and A/B testing; directed SEO and analytics.

ArcheMedX

UX/UI Designer · Contract · 2020–2021

Designed user interfaces for ArcheMedX’s healthcare and life-sciences learning platform, and produced supporting collateral and graphic design.

Includes engagements delivered by Paraggello principals.

Division Lead

Derek Robinson

Senior UX Product Design Consultant

Derek brings more than 25 years of design experience, from enterprise applications and design systems to websites, branding and print. He has led UX for Fortune 500 teams at UPS and Best Buy and directed digital programs for Kingspan’s U.S. Insulation Division.

Paraggello works within each client’s data-handling and AI-use requirements, including environments with strict data controls.

Applicable NAICS

541512Computer Systems Design
541511Custom Computer Programming
541430Graphic Design Services

Standards

  • Section 508 / WCAG 2.1 AA
  • USWDS component architecture
  • Mobile-first, responsive design

Need design support on your next bid or program?

Tell us about your requirement and we’ll follow up.

CONTACT US